Welcome to GETU.GE. By using our platform, you agree to these terms in full.

1. Entity Status

GETU.GE is operated by a Virtual Zone IT Company registered under Georgian law (§24⁵ of the Tax Code of Georgia). Our core service is the provision of an IT Platform Matching Service — connecting verified independent drivers with travelers through software.

2. Service Classification & VAT

GETU.GE is not a transportation company. The platform fee constitutes payment for an IT-mediated brokerage service. As this service is rendered to non-resident travelers and constitutes an export of IT services, it is subject to 0% VAT in accordance with Georgian Tax Code Art. 164.

Invoices issued by GETU.GE will reflect: Service: IT Platform Matching Service · Tax: 0% VAT (Non-resident) · Entity: Virtual Zone Person.

3. Payments & TBC Bank

Booking a trip requires a 100% Upfront Payment collected online via TBC Bank (Flitt) or 100% Cash Payment directly to the driver upon arrival. The online payment covers both the driver's fare and the platform's matching fee.

In the case of online payment, no additional payment is required to be made to the driver unless extra services are requested during the trip.

4. Cash Payment — Agency Authorization

When selecting cash payment (100% paid to driver), you expressly authorize the driver to act as GETU.GE's collecting agent for the 20% platform fee included within the total cash amount. The driver, as Agent (Incashing Agent), transmits this fee to GETU.GE through the automated balance deduction system. This arrangement constitutes a valid agency relationship under Georgian Civil Code Art. 99–106.

An invoice reflecting this agency collection will be issued automatically and constitutes proof of payment of the platform service fee.

5. Operating Balance & Cash Block

If a driver's operating balance falls below 0 GEL, they are automatically restricted from receiving new Cash bookings (CASH / CASH 100%). Drivers must maintain a positive operating balance to resume accepting cash bookings.

6. Zero-Tolerance Infractions & Guarantee Deposit Forfeiture

Smoking or vaping in the car by the driver carries an automatic 50 GEL penalty deducted from the locked Guarantee Deposit. Any bypass attempts (direct booking) or verbal/physical abuse will trigger immediate platform termination and the full forfeiture of the 100 GEL Guarantee Deposit.

7. Driver Agreement

Drivers operating on this platform are bound by a separate Driver Agreement, which governs the agency relationship, deposit obligations, and commission deduction mechanics.

Terms & Conditions