Driver Service Agreement

Please read the full agreement carefully before registering. You must accept all terms to proceed.

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This agreement is effective from the date of application submission.

Driver Terms of Service (Agreement)

Article 1. Nature and Status of Relationship

1.1. Independent Contractor: The Driver represents an independent contractor and is not an employee of the company (hereinafter referred to as the "Platform").

1.2. Remuneration: The Driver receives remuneration from completed trips, minus the commission determined by the Platform.

1.3. Non-Competition: Contacting passengers or providing services bypassing the Platform is prohibited.

Article 2. Driver Qualification and Vehicle

2.1. Ownership: The Driver must be the owner or hold a general power of attorney.

2.2. Experience: A minimum of 2 years of driving experience is mandatory.

2.3. Criminal Record: The Driver confirms they have no criminal record. The Platform is authorized to request a certificate at any time.

Article 3. Booking Terms and Punctuality

3.1. Algorithmic Limitation: The system will not offer an order to the Driver if the remaining time before the start of the trip is less than 1 hour. A booking is opened only if the Driver has at least 1 hour to reach the location.

3.2. Arrival Standard: After confirming the order, the Driver has a maximum of 1 hour to reach the passenger.

3.3. Early Appearance: The Driver is obliged to be at the specified address 10 minutes before the start of the trip.

3.4. Confirmation and Cancellation: The Driver is obliged to confirm the order in a timely manner. More than 3 cancellations per month or systematic delays will be grounds for account blocking.

Article 4. Service Quality and Obligations

4.1. Passenger Comfort: The Driver is obliged to consider the passenger's requests regarding driving style and speed. They are obliged to stop for the passenger along the way or wait (when requested to return).

4.2. Equipment: Free drinking water (sealed) and functioning Wi-Fi are mandatory. The vehicle must be clean and technically sound.

4.3. Availability: The Driver is obliged to be available for at least 25 days during the month; otherwise, the account will be blocked.

4.4. Communication: The Driver is prohibited from entering into polemics with the passenger. In case of any problem, the Driver is obliged to be in constant communication with the Platform operator.

Article 5. Financial Terms and Deposit

5.1. Security Amount: Before starting work, the Driver is obliged to deposit 100 GEL.

5.2. Photo Quality: If the uploaded photos do not match the instructions, the shooting-processing fee (50 GEL) will be deducted from the deposit.

5.3. Balance: The Driver is obliged to constantly have a fixed amount on the balance to maintain access to the site.

5.4. Refund: Upon termination of cooperation, if rules are followed, the deposit (100 GEL) is fully refunded.

Article 6. Sanctions

6.1. Insult: Insulting a passenger or representative — 100% fine of the trip cost, forfeiture of deposit, and permanent blocking.

6.2. No-Show: 20% fine of the booking + reimbursement of replacement costs.

6.3. Bypassing: Blocking + monetary fine + legal prosecution.

6.4. Quality Violation: Compensation/discount provided to the passenger will be reimbursed by the Driver.

By agreeing, the Driver confirms that they have fully read the terms and take responsibility for their fulfillment.

By clicking "I Agree & Continue", you enter into a legally binding agreement with GETU.GE under Georgian law.